Translation tools and add-ons can sometimes cause errors or interfere with the functionality of our platform. To avoid this, use the platform built-in translation features - we offer our services both in English and German languages.
The error message could look like this: "Failed to execute 'removeChild' on 'Node': The Node to remove is not a child of this node". If you experience this issue, follow these steps:
- Temporarily disable the translation tool.
- Refresh the page or log in again.
- If the issue is resolved, consider turning off the tool.
If you continue experiencing issues after troubleshooting, please contact our Support Team support@workpath.com for further assistance, including the following information:
- Your email address (or the email address of the user experiencing the problem).
- The screenshot of an error message displayed.
- Whether you are using a translation tool while working in Workpath environment.